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Take your
CX engagement
to the next level

Delivering a compelling experience just got easier

Trusted worldwide from startups to tier-1

Product Suite

Streamline the content
creation process

...by converting your ideas into valuable content in minutes rather than weeks

SP Authoring

Deliver engaging communications across all customer touch points within minutes.

SP Authoring is a powerful omnichannel content creation tool. With an intuitive interface and cutting-edge content development features, supported by AI, it is designed with ease of use in mind while ensuring content type fits purpose.

SP Advisor

Engage in meaningful customer interactions leading to increased sales and conversion rates.

SP Advisor allows you to create service and product recommendation journeys based on customer needs, preferences, and AI-powered suggestions. Simple customer profiling.

SP Training Launching Soon

Empower your staff with engaging training.

It’s a sophisticated LMS, it’s a powerful course editor and it's a cross-platform staff learning centre. Deployed as a stand-alone solution or as part of your agent-facing toolbox, SP Training may even use existing support content developed in SP Authoring.

SP Content Creation Team

Leave content creation to us while you focus on your core business.

The Speedperform content creation team possesses decades of knowhow and experience in developing the most intuitive support help content. We can scale and deliver to your requirements for projects of any size.

Deploy effortlessly across all
your customer touch points

...and capture the value of your client interactions

SP Self-Service

Deflect your calls and get more happy customers.

An SP Self-service solution combines an easy-to-use support application that is 100% tailored to match your brand characteristics with engaging content created in SP Authoring or by the Speedperform content team.

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SP Retail

Accelerate in-store digital transformation.

SP Retail takes digital interactive signage to the next level. From content creation via SP Authoring to deployment across multiple touchpoints and form factors, SP Retail is a platform for capturing the value of real-life customer interactions.

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SP Agents

Empower your agents to respond accurately to customer support enquiries.

SP Agents is a toolbox designed with efficiency in mind and can be used either as your main portal for handling customer enquiries or to utilise the powerful features by embedding them on your existing intranet.

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Get the bigger picture

…and improve on your shortcomings

SP Reports

SP Reports

Do you really want to understand how your CX and content work?

Whether looking for usage data, heat maps for your interactive experiences, drop-out patterns for diagnostic flows or a direct one-to-one comparison of your customer touch points - we’ve got you covered.

SP Dashboards

SP Dashboards

Learn from the content that works and fix what does not.

Seamlessly integrated with all Speedperform content creation tools, our dashboards provide content creators and owners with the information they need at their fingertips. No need to consult multiple sources of information to understand what's going on.

Why Speedperform

Contact us and we’ll connect you with references relevant to your CX project

1

We deliver on time and on budget

With more than 20 years of experience, we understand our clients’ requirements and are able to transform them into an achievable plan and quote accordingly.

2

We believe in long lasting relationships

Working strategically with our clients is a key success factor in delivering a customer experience that delivers value year after year.

3

We ensure sustainable solutions

All of our CX deployments are based on our SaaS framework - a framework built on a solid data model designed with ease of use and maintainability in mind.

Multiple challenges.
One solution.

Digital transformation, AI & chatbot, app integration - we’ve got you covered.